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Elements and Performance Criteria

  1. Identify and obtain agreement to document management procedures and standards
  2. Determine document style, standards and conventions
  3. Implement document control strategy

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Documents include one or more of:

hard copies of documentation, such as correspondence, procedures, contracts, agreements, specifications, production and other records, manuals and other reference materials

computer files, including word processed files, emails, databases and spreadsheets

technical drawings both hard copy or computer-aided design (CAD) files.

Document control strategy includes procedures for one or more of:

authoring control

version control

access and distribution

review and revision

storage and archiving

access and security

approval for and means of destruction.

Archiving of documentation includes one or more of:

compliance with legislative or regulatory requirements, and/or with organisational policy

an indexing system that specifies the period for which the document is to be retained

compliance with relevant requirements regarding physical storage and security.

External standards, requirements and conventions include one or more of:

AS/NZS ISO 9000:2016 Quality management systems - Fundamentals and vocabulary requirements

AGPS Style manual

engineering and other technical standards

drawing standards

organisational style/marketing guides

documentation requirements of suppliers, customers and regulatory agencies.


Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, across an organisation or department/section, to:

identify and establish organisation goals and requirements for document control

access and use relevant external standards, requirements and conventions to determine implications for document control strategy

produce document control guidelines and procedures and verify for accuracy and suitability for application across organisation.


Knowledge Evidence

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to develop and/or improve a documentation control strategy, including knowledge of:

needs of the organisation and its individuals

word processing, spreadsheet, database, drawing and other software capable of producing files and documentation

types of documentation used in organisations

version and distribution control systems

archiving systems

document destruction systems

legislative and regulatory requirements associated with documentation relevant to the organisation.